pbc Terms and Conditions

These terms and conditions apply to the pbc platform and all its services. By accessing the site, opening an account, or starting to use any service, the user is considered to have automatically accepted these terms.

pbc is an online gaming and sports betting platform operated in Bengali and English for Bangladeshi users. The platform provides users with casino games, slots, live casino and sports betting.

pbc reserves the right to change these terms and conditions at any time. Continued use of the site after any change will be considered acceptance of the new terms. You should therefore review this page regularly.

2.1 Eligibility

To open an account on pbc, the user must be 21 years of age or older. Use of this platform by anyone under 21 is strictly prohibited.

• Only one account may be held per person.
• Accurate and truthful information must be provided when opening an account.
• Opening an account in someone else's name or identity is prohibited.
• The same person may not operate more than one account.

2.2 Account Security

The user is required to keep their account login details (username and password) confidential. This information must not be shared with any third party. If unauthorised use of the account is suspected, pbc's support team must be notified immediately. pbc will not be responsible for any loss to the account resulting from the user's negligence.

pbc reserves the right to verify a user's identity and age at any time. The following documents may be requested for verification:

• A copy of the National ID (NID) or passport.
• A recent bank statement or proof of mobile wallet transaction.
• Any government-issued document as proof of address.

pbc reserves the right to place withdrawals on hold until identity verification is complete. If false information is provided, the account may be closed and all balances forfeited.

4.1 Deposit Rules

Deposits on pbc can be made via bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100. Only the user's own mobile wallet may be used when making a deposit — deposits from another person's account are not permitted.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours. Withdrawal methods are bKash, Nagad, Rocket and Upay.

• Withdrawals can only be made to the same mobile wallet used for the deposit.
• Withdrawals cannot be made until the bonus wagering requirement has been met.
• If identity verification has not been completed, withdrawal requests may be delayed.
• In cases of suspicious activity, withdrawals may be temporarily placed on hold.

4.3 Anti-Money Laundering

pbc is committed to preventing money laundering. For suspicious transactions, pbc reserves the right to carry out additional verification and may notify the relevant authorities if necessary.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,000 bonus, giving a total balance of ৳2,000, and ৳1,000 × 25 = ৳25,000 in wagering must be completed before withdrawal.

5.2 Bonus Terms

• Bonus funds cannot be withdrawn directly — the specified wagering requirement must be completed first.
• Another bonus cannot be claimed while participating in an existing bonus offer.
• Bonus funds may only be wagered up to the maximum specified stake.
• Claiming bonuses through multiple accounts or by manipulation is strictly prohibited.
• pbc reserves the right to modify or cancel any bonus offer.

5.3 Other Promotions

In addition to the welcome bonus, pbc regularly offers various promotions for members, including weekly reload rewards, weekend cricket bonuses, slot festival bonuses, birthday special gifts and refer-a-friend rewards. Each promotion has its own wagering requirements and rules, which are communicated in detail at the time of the offer.

6.1 General Betting Rules

Sufficient balance must be available in the account before placing a bet on pbc. Once a bet has been confirmed, it cannot be changed or cancelled. If a technical error causes an unusual discrepancy in a bet's outcome, pbc reserves the right to void that bet.

6.2 Sports Betting

• Pre-match bets placed before a match begins will be settled based on the official result.
• If a match is postponed or cancelled, the bet will generally be considered void and the stake will be returned.
• Odds changing during live betting is normal — the odds at the time a bet is confirmed will apply.
• If one selection in a multiple bet fails, the entire bet will be considered lost.

6.3 Casino and Slots

All casino games and slots are operated by a Random Number Generator (RNG), which ensures fairness of outcomes. Each game has a fixed RTP (Return to Player), which reflects a long-term average — it is not a guarantee of results within a single session.

6.4 Prohibited Activities

• Placing bets using bots or automated software.
• Using low-risk betting strategies for the purpose of abusing bonuses.
• Collecting bonuses through multiple accounts.
• Deliberately taking advantage of technical errors or incorrect odds.

7.1 Closure at User's Request

Any user may close their account if they wish. pbc's 24/7 live chat or email support can be used for this purpose. Any pending withdrawals should be completed before closing the account. Details on self-exclusion and account limit settings are available in the responsible gaming guidelines.

7.2 Closure by pbc

pbc may temporarily or permanently close any account in the following circumstances:

• Serious breach of these terms and conditions.
• Opening an account with false information.
• Fraudulent activity or abuse of bonuses.
• Operation of multiple accounts by the same person.
• Suspicion of money laundering or illegal activity.

pbc aims to provide the highest standard of safe and reliable service. However, pbc will not be liable in the following circumstances:

• Loss caused by the user's internet connection or device issues.
• Delays or errors by third-party payment services.
• Loss of transactions during unexpected technical issues or server downtime.
• Loss resulting from the user's login details falling into another person's hands.

If a discrepancy appears in the result of a game or bet due to a technical issue, pbc will make every effort to provide the correct resolution, but where applicable that round may be considered void.

pbc takes the protection of users' personal data very seriously. Details of how we collect, use and store data are available in our privacy policy.

All transactions are secured by SSL encryption. User data is never sold to third parties. Data may be shared with relevant authorities for verification purposes and legal obligations.

10.1 Policy on Changes to Terms

pbc reserves the right to amend these terms and conditions at any time. Users will be notified as early as possible of any significant changes. Continued use of the site after a change will be considered acceptance of the new terms.

10.2 Dispute Resolution

If you have a dispute or complaint, please contact pbc's support team directly in the first instance. Problems are resolved in Bengali via our 24/7 live chat and email support. pbc is committed to resolving all disputes fairly and transparently.

Answers to many common questions can be found on our FAQ page.

10.3 Service Availability

Although pbc aims for uninterrupted service, temporary downtime may occur due to maintenance or technical reasons. pbc will not be liable for such interruptions. Users will be notified as early as possible of any changes to or suspension of the service.

If any part of these terms is unclear or you have any questions, our support team is available seven days a week, twenty-four hours a day to assist you in Bengali. Get instant help via live chat or contact us by email.

To learn more about us, read our about us page.